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flo.

Privacy Policy

Privacy Statement:

About Flo Build
Flo Build is a comprehensive service provider. We manage our locations based on our operational volumes, offering a complete solution for all your home needs, including full interior design, remodeling, and energy upgrades.

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Our Commitment to Privacy-
We take our responsibility to safeguard your personal information very seriously. This statement outlines our practices regarding your personal data, detailing how we handle, protect, and respect your privacy rights.

Changes to This Privacy Statement


Flo Build may occasionally update this Privacy Statement. Any revisions will be posted on this page, and if necessary, highlighted on our homepage. We recommend checking this page periodically to stay informed about any changes.

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Personal Information We Collect and Use
When we gather personal information, we are transparent about its usage. We collect information through:

  • Our website or our branch websites, including names, addresses, and email addresses.

  • Interactions with staff or business partners, such as exchanging business cards, or during conferences and business events.

  • Information you provide related to our services, such as lease agreements.

  • Identity verification documents, like a passport or proof of residence.

Legal Grounds for Processing Your Information
We process personal data based on several legal grounds, including our legitimate interests, compliance with contracts, and obligations under labor law. This means we may use your personal information to operate our business and deliver requested services. We only collect information that you voluntarily provide. While you are not obligated to share personal information, failure to do so may prevent us from offering certain products or services.

How We Use Your Information
We utilize your personal information in accordance with relevant laws, which may include:

  • Using your information to manage leases on your behalf.

  • Responding to your inquiries using the contact information you provided.

  • Verifying your identity with documents as a requirement for service provision and compliance.

  • Assessing your eligibility for Flo Build products and services using personal financial information.

  • Sending you marketing and advertisements with your consent, which you can opt out of anytime by emailing info@flobuild.nl.

  • Informing you about services from Frame Offices that may interest you.

  • Ensuring the security of our business premises through surveillance technologies.

Sharing Personal Information
We may share your personal information with:

  • Flo Build employees who need it to perform their roles.

  • Companies that support our products and services.

  • Individuals you authorize us to share your information with.

  • Official organizations for the prevention and detection of criminal activities, such as money laundering and fraud.
    We will never sell your personal information and take measures to ensure its safety and security.

Ending Our Contact with You
If you have consented to receive marketing materials, you can withdraw that consent at any time by emailing info@flobuild.nl.

Keeping Your Information Secure
We implement and maintain appropriate security measures to protect your personal information, whether stored electronically or manually. The specific security mechanisms depend on the storage location and the relationship between Flo Build Offices and the receiving entities.

Your Rights
Where applicable, you have the following rights regarding your personal information:

  • Request a Copy: You can access your personal information by contacting us at info@flobuild.nl. There are no fees for this request, and you may ask for the information in a machine-readable format for transfer to another company.

  • Request to Stop Using Your Information: If you have concerns about us storing or using your information, please reach out to info@flobuild.nl. We may need to retain certain information for legal or business reasons.

  • Correct Your Information: If you believe the personal information we hold is inaccurate, please contact us at info@flobuild.nl, and we will review and correct it as necessary.

  • Data Retention: We aim to keep your information only as long as necessary for legitimate business or legal reasons. If you wish for us to delete your information, please email info@flobuild.nl.

Submitting a Complaint
If you have a complaint regarding how we handle your personal information, please contact us directly at info@flobuild.nl. If you are unsatisfied with our response, you may reach out to the relevant data protection authority. In the Netherlands, you can contact the Dutch Data Protection Authority at +31 634658012.

Other Inquiries
For any questions regarding your personal information, please email info@flobuild.nl. For all other inquiries, please contact us at info@flobuild.nl.

The Netherlands
www.flobuild.nl

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